11 Business Tips & Advices

My first business advices based on my short experience in business :

1. Meetings & Communication

• Make it productive: Shorter is better, Keep focused & summarize the results to the client at the end.
• Listen carefully & take notes
• When you do a phone call don't test people memories, that might embarrass them and build wall between you and them .. always introduce your self when you call some one.
• Always Call back when you see missed calls & NEVER ignore people even if you didn't like dealing with them. find another way except ignoring.

2. Your Profissional Look

• Your website & Cooperate Identity : It is how people quickly evaluate you, your service and market position. You need to pay much attention how that combination will look.
• Your Work Space: it always reflect the type of people you are and it shows also how professional you are
• Don't forget always try to Dress well :)

3. Clients: Small Businesses vs Big Ones 

Usually people look for big clients thinking that it is better then small businesses (its not always true) here are some tips

• When got approached by client : Never under estimate a client just be professional
• Small businesses are the gate for bigger clients
• If you are service provider, Small businesses will give more space to show ideas and test new services.
• Small ones will be bigger some day and you will be part of that success! so keep helping small and new businesses

4. Staffing: Talent Search ? 

• Are you really looking for talent? or looking for losers who doesn't have chance? What did you do to attract talents? usually companies attract jobless people .. 
• You don’t know when a real talent come by your door? So keep your doors ALWAYS open 
• Always try finding new “fresh” graduates & minds. 

5. Social Responsibility: 

• I think it apply to all business levels, every one could do something .. Always keep volunteering, contributing in social development project, events and causes 

6. Clients are HUMAN

• Be patient with all.
• NEVER deal with client the same.
• Old clients need some Appreciation, that Appreciation should be reflected into real benefits for them not just talking
• Make your clients feel they are valuable to you. Value them, their time and their work.
• Mistakes Happens: when you do mistakes translate it to some thing productive for client. discount? free gift ....etc

7. Commitment First 

• When it come to services and in many cases commitment is more important than quality 
• Never stop in the middle !

8. Personal Life and Business Life

• DONT mix your business with your personal problems, and stay always positive.
• In some cases its better to deal with clients as they are and not to deal with them as friends .
• Try to get vacation from time to time.

9. Development 

• Make your self as part of your client business & always share ideas to develop their businesses.
• Try to evaluate your service to them and the benefits they got through, Based one that develop it on next time.

10. You & Your Team

• Being a leader means you should always be running on the first place, be inspiring to your team.
• Some team members might be better than you some day ?! give them a space to show that and reward them for it. You cant luck a free bird on a cage ! The bird will run away some day.
• Dont deal with your team members as you have CREATED them, You helped them & they helped you. Keep growing them as you grow ! That will make it difficult for them to leave you.

11. Privacy 

• Never talk about clients problems and issues in front of any other competitors, business colleague nor your personal friends 
• Teach your team how to deal carefully with clients info & emphasize on that on their work contract.